Privacy Policy

Information We Collect

When you visit our investment reporting platform or sign up for our educational programs, we collect information that helps us provide better services. This includes basic contact details like your name, email address, and phone number when you register for webinars or request information about our learning programs.

Personal Information

• Contact information (name, email, phone number)
• Professional background details you choose to share
• Educational preferences and learning goals
• Communication preferences for newsletters and updates

Technical Information

Our website automatically collects certain technical data to improve your browsing experience. This includes your IP address, browser type, device information, and pages you visit. We use this data to understand how people use our site and make improvements.

How We Use Your Information

Your information helps us deliver educational content that matches your interests and professional needs. We use it to send program updates, share relevant financial education resources, and notify you about upcoming webinars that might interest you.

We also use your information to respond to your questions, provide customer support, and keep our records up to date. If you sign up for our business education programs, we'll use your contact details to coordinate training schedules and send relevant materials.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted service providers who help us run our educational platform and deliver services to you.

Service Providers We Work With

• Email marketing platforms for sending newsletters and course updates
• Website hosting and technical support services
• Payment processors for course fees and registration handling
• Analytics services to understand website usage patterns

These companies can only use your information for the specific services they provide to us. They're required to keep your data secure and can't use it for their own purposes. We also make sure they meet European data protection standards.

Sometimes we might need to share information if required by Belgian law or to protect our legal rights. This could include responding to court orders or helping with legitimate investigations. We'd only do this when legally required.

Your Privacy Rights

Under Belgian and European privacy laws, you have several important rights regarding your personal information. You can exercise these rights at any time by contacting us.

What You Can Do

• Access your personal data - see what information we have about you
• Correct inaccurate information - update your details anytime
• Delete your data - ask us to remove your information from our systems
• Restrict processing - limit how we use your information
• Data portability - get a copy of your data in a common format
• Object to processing - opt out of certain uses of your information

You can unsubscribe from marketing emails anytime by clicking the unsubscribe link in any email we send you. For other requests, just send us an email and we'll respond within 30 days. There's no charge for most requests unless they're excessive or repetitive.

Data Security and Storage

We take protecting your information seriously. Our systems use industry-standard security measures including encrypted data transmission, secure servers, and regular security updates. Access to personal data is limited to employees who need it to do their jobs.

How Long We Keep Your Data

We keep your information only as long as necessary to provide our services or as required by law. For educational program participants, we typically retain records for three years after completion. Marketing contact information is kept until you unsubscribe or ask us to delete it.

Some information might need to be kept longer for legal reasons - like financial records for tax purposes or if there's an ongoing legal matter. When we no longer need your information, we securely delete it from our systems.

International Data Transfers

Your data is primarily stored and processed within the European Union. If we need to transfer information outside the EU for technical reasons, we ensure adequate protection through standard contractual clauses or other approved safeguards.

Cookies and Website Analytics

Our website uses cookies - small files stored on your device that help us understand how you use our site. Most cookies we use are essential for the website to work properly, like remembering your preferences or keeping you logged in.

We also use analytics cookies to see which pages are popular, how long people spend on our site, and where visitors come from. This helps us improve our content and make the site easier to use. These cookies don't identify you personally.

You can control cookies through your browser settings. Disabling cookies might affect some website features, but you'll still be able to access most of our educational content and contact information.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you by email if you're signed up for our communications, or post a notice on our website.

Minor updates - like clarifying existing practices or fixing typos - won't trigger notifications. We recommend checking this page periodically if you want to stay informed about our privacy practices.

The date at the top of this policy shows when it was last updated. Previous versions are available on request if you need them for your records.